WhatsApp Business has an active user base of more than five million people, the company said on Thursday as it announced new web and desktop features on completing a year of its launch in India.
The platform is used by businesses to support customers, grow their businesses and serve their communities all over the world.
“We`re excited that we`ve helped millions of businesses grow. For example, in India, Bengaluru-based eyewear brand Glassic has said that 30 per cent of its new sales are generated through WhatsApp Business,” the company said in a statement.
The new desktop and web features announced include quick replies which are frequent messages to answer common questions.
“Simply press the “/” on your keyboard to select a quick reply and send,” the company said.
Quick Replies: These are frequent messages to answer common questions. Simply press the “/” on your keyboard to select a quick reply and send.
Labels: Organize your contacts or chats with labels, so you can easily find them again.
Chat List Filtering: Easily manage your chats with filters to sort by unread messages, groups or broadcast lists…….Read More>>